Privacy Policy

How we collect, use, and protect information from visitors to pdpspectra.com and from clients who engage us.

1. Who we are

pdpspectra is an international AI, data engineering, and DevOps consultancy with offices in Boston (United States), London (United Kingdom), Sydney (Australia), and Kathmandu (Nepal). This Privacy Policy applies to the website at pdpspectra.com and to interactions you have with us through that website.

If you have engaged pdpspectra under a separate services agreement, that agreement's data-protection terms govern the engagement. This policy covers the website only.

2. Information we collect

Information you provide

When you contact us through the website's contact form, by email, or by other means, we collect:

  • Name
  • Email address
  • The service area you're interested in
  • The message content you submit
  • Any additional information you choose to share

Information collected automatically

When you visit pdpspectra.com, we and our service providers automatically collect certain information about your device and your interaction with the site, including:

  • IP address (truncated by Google Analytics where applicable)
  • Browser type and version
  • Operating system
  • Pages visited, time on page, referring URL
  • Approximate geographic region (derived from IP)
  • Events such as link clicks and form submissions

We do not collect special-category personal data (health data, biometric data, political opinions, etc.) through the website.

3. How we use information

We use the information we collect to:

  • Respond to enquiries you submit through the contact form or by email.
  • Understand how the website is used and improve its content and performance.
  • Measure the effectiveness of our publishing and outreach.
  • Comply with legal obligations.

We do not sell personal information, and we do not use website visitor data to build advertising profiles.

4. Cookies and tracking

We use a small number of cookies on pdpspectra.com:

  • Google Analytics 4 cookies (_ga, _ga_*) — measure visitor numbers and aggregate behaviour. These cookies persist for up to 2 years.
  • Functional cookies — set by your browser to remember preferences such as theme selection. We do not set tracking cookies for advertising.

You can disable cookies in your browser settings, or opt out of Google Analytics specifically via the Google Analytics opt-out browser add-on.

5. Third-party services

We use the following third-party services that may process information about your visit:

  • Google Analytics 4 — anonymous and aggregate visitor analytics. Google's privacy practices are described in the Google Privacy Policy.
  • Google Fonts — serves the Inter typeface used on the site. Loading a font from Google's CDN may transmit your IP address to Google.
  • Amazon Web Services (AWS) — hosts the static website. AWS's practices are described in the AWS Privacy Notice.
  • Email providers — when you email [email protected] or our office addresses, your email is processed by our email provider for delivery and storage.

6. International data transfers

pdpspectra operates across multiple jurisdictions. Information you provide through the website may be processed by team members in any of our offices (United States, United Kingdom, Australia, Nepal) and by our service providers in the regions where they operate.

Where data is transferred outside the European Economic Area or the United Kingdom, we rely on appropriate safeguards including standard contractual clauses or equivalent mechanisms.

7. Data retention

We retain information for as long as we have a legitimate purpose for doing so:

  • Contact form submissions and email correspondence: retained for as long as our relationship is active, plus a reasonable period thereafter for record-keeping, business continuity, and legal-defence purposes (typically 6 years).
  • Analytics data: retained according to the Google Analytics 4 retention setting on the account (up to 14 months for event-level data).

You can request earlier deletion of your information by contacting us (see Section 11).

8. Your rights

If you are in the European Economic Area or United Kingdom (GDPR)

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data (subject to legal retention requirements).
  • Restrict or object to certain processing.
  • Receive your data in a portable format.
  • Lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office.

Our lawful basis for processing your information is generally legitimate interest (responding to enquiries, measuring website performance) or, where applicable, consent.

If you are in California (CCPA / CPRA)

You have the right to know what personal information we have collected, request deletion, and opt out of any sale or sharing of personal information. We do not sell personal information.

If you are in Australia

Under the Australian Privacy Principles, you have the right to access and correct personal information we hold about you. Complaints can be made to the Office of the Australian Information Commissioner.

If you are in Nepal

Under Nepal's Individual Privacy Act 2075 (2018) and related rules, you have the right to know what information is held about you and to request correction or deletion.

To exercise any of these rights, contact us at [email protected].

9. Children's privacy

The pdpspectra website is intended for business users and is not directed at children under 16. We do not knowingly collect personal information from children.

10. Security

We use appropriate technical and organisational measures to protect information from unauthorised access, loss, or alteration. No method of transmission over the internet is fully secure; we recommend not sending sensitive information through the contact form.

11. Contact us

Questions about this Privacy Policy or how we handle your information:

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision. Substantive changes will be flagged on this page; we recommend reviewing the policy periodically.